A top German court has ruled that people can sue their Internet providers for damages if connection is lost. The court has ruled that access to the Internet represents a basic need in modern society.
The complaint that brought about the ruling came from a man who lost his Internet connection for two months due to an administrative error caused by a takeover of his Internet provider by another company. He is now entitled to monetary compensation – and while the amount may not be very high, the ruling reflects an important shift. With it, Germany’s Federal Court of Justice has stated that Internet connection is a modern necessity, on par with the right to mobility.
The court compared the situation to a car owner claiming damages after someone else has caused an accident that renders the car unusable for some time.